Plumbing - Toilets

Toilets require periodic cleaning and replacement parts due to normal wear and tear.

Care and Maintenance Tips Cleaning

  • Clean your toilet regularly to avoid dulling of the finish and permanent water stains. Use a standard cleaner available at any local hardware store and always use the product as specified by the manufacturer.
  • Avoid using suspended chlorine-based cleaning agents in your toilet as these products can wear down plastic and rubber components inside the tank that control flushing and water intake.


  • The components in the toilet tank will wear down over time and need replacement.
  • Do not flush any trash down the toilet. This will stop up the toilet and risk backup to the main sewer lines or septic system.

Repairing Clogs

  • Clogged toilets are not covered under warranty unless the toilet is defective or if blockage from construction debris is detected and communicated to us prior to 30 days post settlement.
  • If water is backing up and/or flowing out of the toilet, shut off the water supply to the toilet (located on the bottom left hand side of the tank).
  • Attempt to clear the clog using a plunger.
  • If this fails, leave the water supply to the toilet off and call your plumber for an appointment. A service charge is applicable if the toilet is in good working order.

* If you are in a Condo residence please refer to your Condo Association Documents to verify your responsibilities, if any, for the maintenance of these areas.